HELP
Frequently Asked Questions
Each pair of shoes is prepared, painted and sealed with the best quality supplies – the quality is as important as the artwork on the shoes!
Absolutely. If you would like proof of authentication for your shoe order, please reach out to proof@bykoalastore.com
US Shipping Time Estimates
All shoes are custom made upon order and can take 3+ Weeks in Production.
Yes, we know you would love to get your shoes as quickly as possible. So, make sure at checkout to select (Front Line) so that your order will have priority.
